Developing a work well-being questionnaire for social- and health-care managers
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Tampere University, Tampere, Finland (Health Sciences, Faculty of Social Sciences)
Hospital District of South Osthrobothnia, Seinäjoki, Finland
Niina Herttuala   

Tampere University, Health Sciences, Faculty of Social Sciences, Kalevantie 4, 33100 Tampere, Finland
Online publication date: 2022-10-04
Objectives: There is a need for up-to-date research on health-care and social managers’ work well-being. The purpose was to develop a questionnaire for measuring health-care and social managers’ subjective work well-being and to determine whether their background factors are connected to their work well-being. Material and Methods: The authors developed a questionnaire based on their previous health-care and social managers’ work well-being framework. It covers 5 separate categories: 1) individual factors, 2) social factors, 3) professional support from one’s own manager, 4) organizational factors, and 5) work-related factors. Using statistical methods, the authors examined the questionnaire’s internal validity, its fit with the framework, and the connections between several background factors and work well-being. The survey data (N = 281) were collected from South Osthrobothnia and Central Osthrobothnia in Finland. Results: The questionnaire’s internal validity was good, and it fit rather well with the authors’ previous framework. Managers’ work well-being was highest for the category of “professional support from one’s own manager” and lowest for “organizational factors.” The authors found connections between different categories of work well-being and a) years of managerial experience, b) level of management, and c) occupational group. Conclusions: The questionnaire gives a holistic view of managers’ work well-being and is suit- able for measuring work well-being in the social- and health-care context. An examination showed that there is a need to improve the individual situations of the social- and health-care managers. The questionnaire can be used to assess managers’ work well-being and to build a knowledge base for developing organizational policies.